​​Effective Date: August 15, 2023
Legal Entity: Supervision Central & Counseling Services
Address: 780 Lynnhaven Pkwy, Virginia Beach, VA 23452
Email: arisza@sccs-va.org
Phone: +1 (757) 319-5174

Related Policy: Privacy Policy

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1. Acceptance of Terms

By accessing or using the website, services, or communications provided by Supervision Central & Counseling Services (“SCCS,” “we,” “our,” or “us”), you agree to comply with these Terms of Service (“Terms”). If you do not agree, you may not access or use our services.

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2. Services Provided

SCCS offers professional counseling, supervision, education, coaching, and related mental health and wellness services, along with associated online programs, scheduling tools, and informational content. These Terms apply to all users of our website, digital platforms, and SMS/MMS programs.

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3. Eligibility

You must be at least 18 years old to access or use our services. By using our website or signing up for communications, you represent that you meet this requirement.

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4. Use of the Website

You agree not to use this website or any related platform for:

• Illegal or unauthorized activities

• Transmitting malware, spam, or offensive content

• Interfering with or disrupting website security or functionality

• Impersonating another individual or entity

We reserve the right to terminate or restrict access to anyone violating these Terms.

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5. Appointments, Purchases, and Billing

When booking sessions or purchasing services, you agree to provide accurate and complete information.

• Payments: Accepted payment methods are listed at checkout or through our scheduling platform.

• Cancellations: Cancellations or reschedules must follow the policy outlined at the time of booking.

• Refunds: Refunds are subject to the refund policy provided with your purchase confirmation.

All prices and terms are subject to change without notice.

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6. Intellectual Property

All text, graphics, logos, and other content appearing on this site are the intellectual property of SCCS or its licensors. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

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7. User Content

If you submit testimonials, comments, or other materials to SCCS, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, and display that content for marketing or operational purposes.

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8. Third-Party Links

This website may contain links to external sites. SCCS is not responsible for the content or privacy practices of those sites. Accessing third-party sites is at your own risk.

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9. Disclaimer of Warranties

All services and content are provided “as is” and “as available.”
We make no warranties, express or implied, regarding the accuracy, completeness, reliability, or suitability of the content or services for any purpose.

SCCS does not provide emergency services. If you are experiencing a medical or psychiatric emergency, call 911 or go to your nearest emergency room.

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10. Limitation of Liability

To the fullest extent permitted by law, SCCS and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages, including lost profits or data, arising out of your use of our website, programs, or messaging services.

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11. Indemnification

You agree to indemnify and hold harmless SCCS, its officers, employees, contractors, and affiliates from claims, liabilities, or expenses arising from your use of our website, services, or violation of these Terms.

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12. A2P SMS/MMS TEXT MESSAGING PROGRAM

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Program Description:
By providing your phone number and opting in, you agree to receive recurring SMS or MMS messages from Supervision Central & Counseling Services, which may include appointment reminders, wellness updates, educational materials, and promotional messages. Message frequency varies.

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Opt-In Methods:

You may opt in by:

• Submitting a form on our website and checking the SMS consent box

• Texting a keyword such as JOIN to our number +1 (757) 319-5174

• Giving written or verbal consent at an event or intake session

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By opting in, you confirm that you are the account holder or authorized user of the provided phone number.

Message and Data Rates:

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt-Out:

You may cancel text messages at any time by texting STOP to +1 (757) 319-5174.

After you send STOP, you will receive one final confirmation message. No further messages will be sent unless you re-subscribe.

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Help:
For help, text HELP to +1 (757) 319-5174 or contact us at arisza@sccs-va.org or +1 (757) 319-5174.

Privacy:
Your consent to receive SMS messages is not a condition of purchase. Your information is handled according to our Privacy Policy. We do not sell or rent personal data, including phone numbers, to third parties.

Supported Carriers:
Our messages are supported by major U.S. carriers including AT&T, Verizon, and T-Mobile. Delivery may depend on your carrier’s network status.

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Age Restriction:
You must be 18 years of age or older to participate in our messaging program.

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Content Guidelines:
We do not send messages containing illegal, obscene, threatening, or discriminatory content. We may suspend messaging privileges if misuse or violation of carrier guidelines occurs.

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13. Data Security

We take reasonable measures to protect your personal information. However, no online system is 100% secure. You acknowledge that you use our site and communication channels at your own risk.

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14. Termination

We may terminate your access to the website, services, or messaging program at any time for violation of these Terms or applicable laws.

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15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles. Any dispute will be resolved in state or federal courts located in Virginia Beach, VA.

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16. Updates to Terms

We may update these Terms periodically. Updates take effect immediately upon posting on our website. Continued use of the website or services means you accept the updated Terms.

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17. Contact Information

Supervision Central & Counseling Services
780 Lynnhaven Pkwy
Virginia Beach, VA 23452
Email: arisza@sccs-va.org
Phone: +1 (757) 319-5174